Building Trust

FOCUS ON: Trust and Team-building Getting everyone on the team to go the extra mile involves all the components of trust: telling the truth, avoiding bad-mouthing, fulfilling commitments, giving credit – and the list goes on. Building “psychological safety” i.e., “the belief that you won’t be punished” requires trust. Having trust on the team means […]

Performance Reviews

FOCUS ON: The Pros and Cons of 360 Degree Feedback When accurate, reflective and validating information is received from the organization, the employee’s personal and career development is enhanced. But a valid assessment of strengths and weaknesses is dependent upon the method of implementing the assessment. Read the good and bad side of this performance […]

Counselor Competencies

FOCUS ON: Active Listening Can Make Everyone Happier Deep positive relationships begins with the most important element of good communication: active listening. The empathetic counseling relationships requires mastery of this art. Review and practice these steps toward more active listening from this Positive Psychology resource. FOR PRACTITIONERS: Be Careful and Be Open to Theories Comfort, […]

Supervision

FOCUS ON: Federally Mandated Training of Supervisors Senator Heidi Heitkamp’s Federal Supervisor Training Act keeps the spotlight on federal personnel, hiring, and performance management issues. The possibility of big improvements in areas that affect employee morale and productivity could result from such a bill. If this bill passes, the first 12 months on the job […]

Kindness and Respect

FOCUS ON: The Respectful Model A counseling relationship can progress ethically and holistically when the multidimensionality of the client is recognized. The Respectful Model offers ten factors that influence the client’s psychological development and personal well-being, from “Religious” and “Economic” to “Unique” and “Location” (hence the acronym RESPECTFUL is revealed). Read more about the model […]

Execute is One Key for the Executive

FOCUS ON: Climbing the Ladder Define, share and network are the keywords for those who want to move up. Volunteering and staying current are also valuable tasks. Reposition yourself with these strategies from an executive and career reinvention coach.  JOB SEARCHING: How Do You Want to be Perceived? How might you be considered for advanced […]

Performance

 FOCUS ON: Measuring Performance Athletic performance is measured down to the hundredths, even thousandths, of a point in the Olympics. School performance could refer to the students’ grades or the education system’s achievements (e.g., “College and Career Readiness Performance Index”). Staff in organizations no longer just have “annual reviews” – they go through a “Career […]

Servant Leadership

FOCUS ON: Taker-Leaders versus Giver-Leaders Leaders who have an inner vision that drives their purpose for the benefit of others are giver-leaders, such as Mahatma Gandhi and George Washington. These people are servant leaders and inspire others to enthusiastically follow. Taker-Leaders, such as Hitler, more often are driven by external opportunities and they gain followers […]

Cultural Fit

 FOCUS ON: What is Fit? A match with organizational values? Ability to get along with clients? Having fun with the interviewers? Pure chemistry? A match with diversity goals? Because the definition of “fit” determines who will get hired (which depends on who is doing the hiring), it is tough to predict on-the-job success. Knowing that […]