Performance Reviews: The Career Development Side of Multi-Rater Feedback
Updated: May 28
For some people, it may be pretty scary to think that others are watching, evaluating, and commenting on their work at any given time. Facing an annual performance review that involves many people, rather than just the direct manager, may be a relief or an added stress at work for you or your clients. The multi-rater feedback system may be different, and still a worthwhile, positive experience for all. ~ Melanie Reinersman, firstname.lastname@example.org
FOCUS ON: The Pros and Cons of 360 Degree Feedback
When accurate, reflective and validating information is received from the organization, the employee’s personal and career development is enhanced. But a valid assessment of strengths and weaknesses is dependent upon the method of implementing the assessment. Read the good and bad side of this performance management system.
FOR PRACTITIONERS: How to Use 360 Degree Feedback in Executive Coaching
Because the process is as important as the answers, take time to make good decisions about design and delivery. The strengths and developmental needs of the executive can be obtained when the coach puts deliberate thought into the methods, the participants and the results. Read about the decisions to be made in this Forbes article.
GENDER IN THE WORKPLACE: Different Feedback for Different Genders
Men and women are assessed differently at work, in that men’s feedback tends to be developmental in nature. The feedback women receive is less helpful in that it focuses on personality. So the organization does not suffer, multi-source reviews should be implemented strategically, managers need to be trained to avoid biases, and objective criteria stated for optimal performance. Read more about the impact of feedback on genders.
TOP TEN: Things Not to Say During a Performance Review
Teach clients how to avoid sabotaging their reviews. Counselors too sit down with a boss for a review, so avoid saying “yes, yes, yes” or “but” or worse (think childish playground words). Read the full list (not just ten, but a bonus one is added) at www.glassdoor.com
“Criticism, like rain, should be gentle enough to nourish a man’s growth without destroying his roots.” - Frank A. Clark
“Whatever words we utter should be chosen with care for people will hear them and be influenced by them for good or ill.” - Buddha
“We can’t just sit back and wait for feedback to be offered, particularly when we’re in a leadership role. If we want feedback to take root in the culture, we need to explicitly ask for it.” - Ed Batista